Glossary

This glossary explains the words hosts and customers meet on Taji’s screens.

Term	What it means
Account owner	The person who controls a customer account. Only they can invite people or move a domain.
ALIAS record	A DNS record that points a bare domain at a hostname, where a CNAME is not allowed.
Auth code	The transfer code a registrar gives you to move a domain. Also called an EPP code.
Auto-renew	When on, a service renews by itself, paid from the wallet if it covers the full amount.
Bank deposit	Paying at the bank, then uploading the slip so a person can match it.
Billing cycle	How often a service is billed, such as monthly or yearly.
Cautious rate	The exchange rate, with a small margin, used to price quotes, proformas and invoices in another currency.
Cautious mark-up	The margin the platform adds to the daily exchange rate to make the cautious rate.
Control panel	Where you manage a hosting service’s files, databases, email accounts and backups.
Credit note	A document that cancels all or part of an invoice. A voided invoice keeps its number and gets one.
DNS record	One line that tells the internet where a name goes, such as A, CNAME, MX or TXT.
EBM	Rwanda’s electronic billing machine system. A tax invoice there carries an EBM receipt number and QR code.
Grace period	The time after a domain expires when it can still renew at the normal price.
Idempotency-Key	A header that makes a repeated API request return the first answer, so nothing is done twice.
Invoice	A bill for what a customer owes, with its number, due date and total.
Minor unit	The smallest part of a currency, such as cents. RWF has none, so amounts are whole francs.
Nameservers	The servers that answer for a domain’s DNS. They decide where its website and email live.
Price floor	The lowest price you can sell at: your cost plus a minimum margin, with payment fees counted.
Proforma invoice	A bill issued before payment. The tax invoice is issued once the payment is confirmed.
Receipt	Proof of a payment, sent once the payment is confirmed.
Recovery codes	Ten one-use codes that get you back in if you lose the phone with your authenticator.
Redemption	The time after a domain’s grace period when it can be restored only with a registry fee.
Registrar lock	A setting that stops transfers you did not ask for.
Registrant	The person or business a domain is registered to.
Renewal	Paying for the next term of a domain or service before it ends.
Tax invoice	The invoice issued once a payment is confirmed. In Rwanda it carries the EBM receipt fields.
TIN	Tax identification number. It prints on tax invoices.
Transfer	Moving a domain from one registrar or provider to another.
Two-step sign-in	A second proof after your one-time code, from an authenticator app or a passkey.
Wallet	Money a customer holds with their host. It can pay invoices and renewals.
Webhook	A message Taji sends to your own server when something happens, such as an invoice being paid.

If something goes wrong

Contact Taji support at help@gettaji.com or +250782009639.